At mayaslot, your privacy is not an afterthought — it's a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player under Philippine law.
Last updated: May 2026 | Effective immediately upon account registration
This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. mayaslot is committed to protecting the personal information of all Filipino players on our platform.
mayaslot ("we," "us," "our," or "mayaslot") operates the online casino and sports betting platform accessible at mayaslot.club (the "Platform"). We understand that when you share your personal information with us, you are placing your trust in mayaslot. We take that trust seriously.
This Privacy Policy describes how mayaslot collects, uses, stores, shares, and protects the personal data of users ("you," "your") who register for and use the mayaslot Platform. It also describes the rights you have in relation to your personal data and how you can exercise those rights.
By registering a mayaslot account or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the mayaslot Platform.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.
For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, mayaslot acts as the data controller in respect of the personal data collected through the Platform. As data controller, mayaslot determines the purposes and means of processing your personal data.
If you have any questions about this Privacy Policy or wish to exercise your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
mayaslot collects the following categories of personal data from users of the Platform:
mayaslot collects your personal data through the following means:
mayaslot uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity, KYC, and contact data |
| Processing deposits and withdrawals | Financial and identity data |
| Providing gaming services and personalizing your experience | Gaming activity and technical data |
| Fraud prevention and anti-money laundering (AML) compliance | Identity, financial, and technical data |
| Responsible gaming monitoring and intervention | Gaming activity and communications data |
| Customer support and dispute resolution | Identity, gaming, and communications data |
| Sending promotional offers and bonus notifications (with consent) | Contact and gaming activity data |
| Platform security and technical maintenance | Technical and usage data |
| Compliance with legal and regulatory obligations | All categories as required |
mayaslot will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
mayaslot processes your personal data on the following legal bases under the Data Privacy Act of 2012:
mayaslot does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:
We share data with trusted third-party service providers who assist us in operating the Platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention and risk management services, cloud hosting and infrastructure providers, and customer support platform providers. All service providers are contractually bound to process your data only on mayaslot's instructions and in accordance with applicable data protection law.
mayaslot may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or other government bodies where required to do so by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering regulations and responsible gaming obligations.
In the event of a merger, acquisition, restructuring, or sale of all or part of mayaslot's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
mayaslot may share your personal data with other third parties where you have given your explicit consent to such sharing.
mayaslot uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on how to manage cookies in your browser, refer to your browser's help documentation.
mayaslot retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, mayaslot retains account and transaction data for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations. KYC documentation is retained for a minimum of five (5) years from the date of the last transaction. Gaming activity data is retained for three (3) years from the date of the activity.
Where personal data is no longer required for any lawful purpose, mayaslot will securely delete or anonymize it in accordance with our data retention and disposal procedures.
If you close your mayaslot account, we are still required by Philippine law to retain certain records for the minimum periods described above. Closing your account does not result in the immediate deletion of all your personal data.
mayaslot implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While mayaslot takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, mayaslot will notify you and the National Privacy Commission (NPC) of the Philippines in accordance with applicable breach notification requirements.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by mayaslot:
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. mayaslot will respond to all data subject requests within thirty (30) days of receipt. We may need to verify your identity before processing your request.
Please note that certain rights are subject to limitations under applicable law. For example, mayaslot may be unable to delete data that it is legally required to retain, or restrict processing that is necessary for the performance of a contract with you.
The mayaslot Platform is strictly intended for users who are 21 years of age or older. mayaslot does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the mayaslot registration process, and KYC procedures are in place to confirm the age of all registered users.
If mayaslot becomes aware that personal data has been collected from a person under the age of 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the mayaslot Platform, please contact us immediately at [email protected].
mayaslot primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where mayaslot uses cloud infrastructure or service providers located in other jurisdictions.
Where such transfers occur, mayaslot ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission. These safeguards may include contractual clauses approved by the NPC, adequacy decisions, or other legally recognized transfer mechanisms.
mayaslot reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. When material changes are made, mayaslot will notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how mayaslot protects your personal data. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by mayaslot, please contact our Data Protection Officer:
Data Protection Officer — mayaslot
Email: [email protected]
Subject line: Data Privacy Request
Response time: Within 30 days of receipt
Support Hours: 24/7 — Philippine Standard Time (PST, UTC+8)
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that mayaslot has not handled your personal data in accordance with the Data Privacy Act of 2012. For more information about the NPC and how to file a complaint, please refer to the NPC's official resources.
For questions about responsible gaming tools and self-exclusion, please visit our Responsible Gaming page. For questions about your account terms and conditions, please review our Terms & Conditions.
From the moment you register to every bet you place, mayaslot applies multiple layers of protection to keep your personal and financial information secure.
Every connection to the mayaslot Platform is secured with 256-bit SSL encryption — the same standard used by major Philippine banks. Your data travels safely, every time.
mayaslot verifies the identity of every player before processing withdrawals. This protects you from fraud and ensures that only you can access your account funds.
mayaslot operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. Your rights as a Filipino data subject are respected and upheld at every step.
mayaslot never sells, rents, or trades your personal data to third parties for marketing purposes. Your information is used only to operate and improve your mayaslot experience.
Access, correct, or request deletion of your data at any time. mayaslot's Data Protection Officer responds to all requests within 30 days — no runaround, no delays.
In the unlikely event of a data breach, mayaslot will notify affected users and the National Privacy Commission promptly, in line with Philippine breach notification requirements.
Play with confidence knowing your personal and financial data is secured by industry-leading encryption and Philippine data privacy law. Join thousands of Filipino players who trust mayaslot every day. 21+ only. Play responsibly.